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FAQs

WE ARE HERE TO HELP YOU!

Please kindly skim through our FAQ section first before asking a question via e-mail. Most of your questions are already answered there.

If you have any questions about your order status, please click here " Track My order" then add your order number in the box.

 

*FREQUENTLY ASKED QUESTIONS*

ORDERING AND PAYMENT:

What payment type do you accept?

We currently accept Visa, MasterCard, American Express, PayPal, Apple Pay, Gpay, and most forms of major credit and debit cards. 

What's a security code?

Security codes, sometimes called card verification data, are the digits (usually 3) on the back of your credit card. For cardholder security, during checkout you might ask to input these digits.

How do I know my order went trough? 

You know you have successfully placed an order when you get the order confirmation page, which has an order number. You will also receive an email confirmation of your via the same email address you provided at checkout.

 Ar your products eco-friendly?

We try to do our best to minimize waste in packaging and source eco-friendly packaging materials. Many of our packaging materials are either recyclable or biodegradable. Bubble wraps are made from a minimum of 15% recycled plastic and 10% post-consumer content. Our kraft tubes are made from 70-100% post-consumer recycled content and 0-30% secondary recycled content.

 

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